Vlearned organisation user manual

This manual reflects how the product works today: an organisation-scoped workspace with LMS tooling, optional HR features, assessments, certificates, Live Learning (live sessions), gamification, and support tickets. Your sidebar may show fewer items depending on role and permissions.

Who this is for

• Organisation admins and staff managing users, courses, enrollments, and settings.
• Instructors delivering content, grading, and running sessions.
• Learners / employees taking training, assessments, and earning certificates.
• HR managers (when enabled) using people, attendance, and compliance-oriented views.

Public site, help, and certificates

• The marketing site introduces modules (for example LMS, VTutor, VTrain, VPublisher). Use Documentation in the footer to open this help hub: user manual, terms, privacy, and disclaimer.
• Anyone can verify credentials using the certificate lookup on the landing page (by certificate number) and the certificate registry where configured.

Signing in and organisation context

• Sign in with the account your administrator created. Your workspace URL includes your organisation slug; confirm it matches the tenant you intend to administer or learn in.
• If you belong to multiple organisations, switch context using the organisation picker or login flow your administrator configured.
• The organisation dashboard summarizes activity; widgets may differ by subscription and permissions.

Organisation admin sidebar (typical areas)

Navigation is permission-aware. Common sections:

• Users & roles — Admin users, learners/employees (labels adapt to corporate vs school), instructors, custom roles, and departments.
• HR (when visible) — HR home, people, org chart, onboarding, leave, and compliance shortcuts.
• Learning Studio — Categories, Courses, Lessons, Assessments. Courses support the visual builder, prerequisite rules where enabled, and optional drip schedules that release lessons or quizzes over time.
• Learning operations — Learning paths, enrollments, attendance, grades, certificates (templates and issuance), and live meetings (video sessions).
• VBuilder / AI — Question wizard and question bank for reusable items; organisation AI chat appears here when your role includes it.
• Engagement — Forums, announcements, and reviews.
• Insight Center — Reports hub for enrolment, progress, and operational exports (exact reports depend on configuration).
• Settings — Organisation profile, branding, integrations, and subscription-related options visible to admins.
• Support — Internal support tickets for your organisation.

Courses, lessons, and drip content

• Create or edit a course from Courses, then open the course builder to structure lessons and assets.
• Attach assessments where appropriate; passing rules and attempts are configured per assessment.
• Use drip settings on a course to define schedules that unlock lessons or quiz milestones over calendar days or cohort pacing.
• Course prerequisites may block enrollment until required courses are completed—learners see clear messaging when content is locked.

Assessments and VBuilder

• Organisation LMS screens list assessments tied to training. Learners launch attempts from their course or assessments area.
• Authors maintain a central question bank and can run the question wizard to add structured item types, then link questions to assessments.
• Grading views aggregate learner attempts; adjust policies (attempt limits, timers, feedback) to match your accreditation rules.

Learning paths and enrollments

• Learning paths sequence multiple courses for a programme or role.
• Enrollments control who is admitted to each course or path; bulk actions depend on your installation.
• Use announcements and reminders alongside enrollment deadlines.

Live Learning and attendance

• Schedule and manage Live Learning from the Live Learning area; instructors and learners join from their dashboards when provisioned.
• Attendance captures participation where your process requires it and feeds reporting.

Certificates

• Administrators choose templates and fields; issued certificates respect completion and assessment outcomes.
• Learners download credentials from their certificates area.
• Third parties validate certificates using the public verification tools on the marketing site.

Gamification

• Leaderboards highlight learner and instructor activity by period.
• Organisation admins can adjust gamification settings where that menu is enabled.

Learner / employee experience

• My courses, learning paths, lessons, and assessments hold day-to-day training.
• Optional areas include Live Learning, saved courses, certificates, attendance, transcript, training progress, and notifications.
• Forums and announcements keep cohorts informed inside the tenant.

Standalone instructor dashboard

Instructors using the global instructor shell (outside the organisation sidebar layout) see parallel tools: categories (when linked to an org), courses, lessons, assessments, grades, learners, attendance, certificates, communication, VBuilder questions, Live Learning, support, analytics, and leaderboard shortcuts.

Support tickets and quality habits

• Open support tickets for platform issues; include steps to reproduce and screenshots.
• Monthly housekeeping: archive stale courses, rotate assessment items, review inactive users, and confirm drip schedules still match programme calendars.

Go-live checklist

• One pilot learner completes a full path: enrollment → lessons → assessments → certificate.
• Certificate verification succeeds from the public lookup.
• Roles reviewed so instructors cannot escalate privileges unintentionally.
• Support contact details and policies linked from your onboarding email.

Last updated: May 4, 2026

Terms and Conditions for VLearned

Welcome to VLearned!

These terms and conditions outline the rules and regulations for the use of VLearned, located at http:vlearned.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use VLearned if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing VLearned, you agreed to use cookies in agreement with the Privacy Policy of VLearned.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, VLearned and/or its licensors own the intellectual property rights for all material on VLearned. All intellectual property rights are reserved. You may access this from VLearned for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from VLearned
• Sell, rent or sub-license material from VLearned
• Reproduce, duplicate or copy material from VLearned
• Redistribute content from VLearned

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the ToolsPrince Terms And Conditions Generator.

Comments

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. VLearned does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of VLearned, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, VLearned shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

VLearned reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant VLearned a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of VLearned; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail or using the contact options provided on VLearned. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of the logo of VLearned or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your privacy

Please read our Privacy Policy.

Reservation of rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Last updated: May 4, 2026

Privacy Policy for VLearned

At VLearned, accessible from http:vlearned.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by VLearned and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect on VLearned. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

At VLearned, accessible from http:vlearned.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document explains the types of information that are collected and recorded by VLearned and how we use, store, protect, and process it.

If you have additional questions or require more information about our Privacy Policy, please contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect on VLearned. This policy does not apply to any information collected offline or via channels other than this website.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log files

VLearned follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking the movement of the users on the website, and gathering demographic information.

Cookies and web beacons

Like any other website, VLearned uses "cookies". These cookies are used to store information including the preferences of the visitors and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on the browser type of the visitors and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our website and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Our advertising partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google — https://policies.google.com/technologies/ads

Advertising partners privacy policies

You may consult this list to find the Privacy Policy for each of the advertising partners of VLearned.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on VLearned, which are sent directly to the browser of users. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that VLearned has no access to or control over these cookies that are used by third-party advertisers.

Third party privacy policies

VLearned’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA privacy rights (Do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects personal data of the consumers disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells personal data of consumers not sell the personal data of consumers.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

VLearned does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Disclaimer

Content on this platform is for educational purposes. While we strive for accuracy, we do not warrant the completeness of any materials.

Use the platform at your own discretion. We are not liable for any outcomes resulting from course content or platform use.